FAQ

No two renovation projects are alike. In order to determine how much your window or door replacement project will cost, we will need to fully know your wants and needs. Set up a free, in-home consultation and we’ll be able to present you with a free quote at your consultation. A Pella® design expert will work with you to comprehend your plan, choose high-quality products and get measurements for your replacements.

In addition to offering high-quality products in a variety of styles, we also have payment and finance options to help make your replacement project a reality.

It’s our goal to make certain that we answer all of your questions about windows and doors from Pella of Providence. We’ll review all the features and options available to you, including material choices and energy-efficient enhancements. To be sure we can cover everything, we recommend you plan for about two hours for your consultation session.

Your in-home consultation is essential to ensuring your contentment with your window and door replacement. It will help you choose the best windows or doors for your Providence-area home and your budget. It’s best to schedule your complimentary, in-home consultation when every one of the decision-makers are able to be present. Our Pella® expert designer will talk through a number of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are most appropriate for your Providence-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is best for your home?
  • Which colors do you want?

Correctly quoting your replacement windows or entry door project depends upon the information we are given during the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of Providence are led by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will get your windows or doors installed. They must complete a thorough set of training courses so that your windows and doors are correctly installed and adhere to Pella’s warranty criteria. You can find out more about your straightforward, no-guess installation day here.

Before they can be brought on board, Pella orders installers to pass a drug test and background check. Our installers are completely covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this impact you? Not only could you realize a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The benefit of Pella® vinyl windows is that you won’t have to paint them. They are made in a host of colors, so you’ll find a color that goes with your home. We do not endorse painting your vinyl products; this will terminate your warranty.

Pella of Providence gives you services and support that bigger stores simply don’t have. Our professional staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” You just have to get ahold of our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work handling any issues.

There are many reasons why Providence-area folks choose Pella of Providence for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s expert Direct Sales Network. Unlike other organizations who sell specifically through third-party channels, Pella of Providence has a dedicated window and entry door showroom. This distinct way of doing business provides you a customized experience with the aid of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Providence has a high-quality, energy-efficient and sturdy solution.

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